DESCRIPTION
ONLINE CHAT AGENTS- NON PHONE BASED POSITIONS- START IMMEDIATELY
Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation,analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com
Our employees enjoy:
Responsibilities-Chat Agent
Working in a call center environment, you will assist multiple customers with technical issues and other inquiries through chat scenarios. Your responsibilities will include, but are not limited to the following:
Email applications to: conduentjobsja@conduent.com
ONLINE CHAT AGENTS- NON PHONE BASED POSITIONS- START IMMEDIATELY
WE OFFER COMPETITIVE BASE PAY PLUS BONUS!
PUT YOUR TYPING/DATA ENTRY SKILLS TO WORK AND START EARNING IMMEDIATELY!
(NON PHONE BASED POSITIONS)
A SECONDARY SCHOOL LEAVING CERTIFICATE
OR
HEART LEVEL II CERTIFICATE QUALIFIES YOU TO APPLY!
Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation,analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com
Our employees enjoy:
- Compensation package inclusive of competitive base plus incentive
- Convenient onsite clinic,7-days per week providing affordable healthcare access
- Free transportation between Freeport and Montego Bay Town Center
- Health Insurance Benefits
- Company paid Life Insurance coverage
- Educational Assistance Program
- Free internet access - via assigned kiosks
- Flexible shifts
- Career and Employee Development –Grow your career and earn possible promotions to Leadership
- positions and Operational roles in Information Technology, Human Resources, Accounts
- Exciting opportunity to work across diverse industries-Healthcare, Retail, Travel, Banking and Technology
- Twice-monthly Business Day (on-site financial company visits, providing service and convenience to employees)
- Active Sports Programs with vibrant interdepartmental and business house competitions in basketball
Responsibilities-Chat Agent
Working in a call center environment, you will assist multiple customers with technical issues and other inquiries through chat scenarios. Your responsibilities will include, but are not limited to the following:
- Ability to navigate through multiple computer applications with speed and accuracy.
- Ability to work simultaneously with multiple customers via Chat to resolve technical and procedural inquiries.
- Maintaining a high level of world-class customer service/professionalism to a wide range of customers.
- Ability to adjust work schedules as needed considering open flexibility.
- Secondary School Leaving Certificate or Heart Certificate level II
- Flexibility to work any 8 hour shift between 6:00am to 10 p.m.including weekends and holidays
- Basic computer and internet knowledge and be able to type 30 wpm
- Excellent customer service and communication skills (verbal & written)
- Excellent time management and prioritization skills
- Adaptable and able to manage change while maintaining a positive attitude
- Strong attention to detail skills
Email applications to: conduentjobsja@conduent.com
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