Dispatcher/Customer Service Clerk (Kingston)

 

Qualifications and Experience:

• Computer literate, technical/electronics knowledge
• Excellent written and verbal communication skills
• Professional values and attitudes
• Customer service training with a passion for customers
• Minimum three (3) years experience working in similar position
• Minimum of five (5) CXC subjects (English, business subjects)

Apply with application letter and résumé to: staffvacancy2015@gmail.com.

Senior Secretary (Kingston) - Institute of Jamaica

Senior Secretary (OPS/SS 3) in the Institute of Jamaica, salary range $969,060 - $1,151,908 per annum and any allowance(s) attached to the post.  

Job Purpose 

To co-ordinate secretarial services to the Director related to correspondence, letters, memoranda scheduling of appointments, Minute-taking and other administrative duties.   

Key Responsibilities   

• Types letters, inter-office memoranda, notices and other correspondences, 
• Takes Minutes of Advisory Board Meetings/reproducing and typing Minutes;  
• Dispatches Minutes and Agenda to participants;  
• Arranges for Advisory Board Meetings by preparing and sending out notices through electronic mail to Advisory Board Members, telephoning to remind them of meetings; 
• Receives and stamps all correspondence for the Division and prepares responses for the Director; 
• Notes appointments in Director’s diary and prepares necessary files and reminders for all meetings;  
• Arranges internal and external meetings on instruction of the Director;
• Prepares and dispatches mails to the relevant persons; 
• Organizes and maintains proper Filing System for the Division;   
• Files all correspondence received on the relevant files;  
• Creates new files, closes old ones and issues files to officers; 
• Checks supplies received against the quantities ordered in the requisition and keeps proper record of distribution;  
• Monitors the storage of stationeries and retrieves them when necessary;
• Answers the telephone; screens incoming calls and takes messages for the Director; 
• Assists Administrator in dispatching the Messenger; 
• Maintains records of photocopies and deposits collection of monies.  

Required knowledge, Skills and Competencies  

Core: 

•  Good oral and written communication   
• Teamwork and cooperation   
• Customer and quality focus   

Technical:  

• Proficiency in Microsoft Office Application, in particular Microsoft Word
• Good knowledge of office procedures and practices.  
• Knowledge of Basic Accounting Procedures  

Minimum Required Qualification and Experience   

• CXC or GCE ‘O’Level subjects including English Language; successful completion of the prescribed Secretarial Course of study at the Management Institute for National Development (MIND) or any Accredited Secretarial Studies, proficiency in typewriting at a speed of 50-55 words per minute and shorthand at a speed of 100-120 words per minute, plus four (4) to five (5) years’ general office experience;                    OR  
• Graduation from an accredited school of Secretarial Studies with proficiency in typewriting at a speed of 50-55 words per minute and shorthand at a speed of 100-120 words per minute, training in the use of a variety of software applications e.g., word processing, database and spread sheets; English Language at CXC or GCE ‘O’Level; completion of the appropriate Office Professional Training Course at the Management Institute for National Development, plus four (4) to five (5) years’ general office experience; OR  
• Successful completion of the Certified Professional Secretary course; proficient in typewriting at a speed of 50-55 words per minute and shorthand at a speed of 100-120 words per minute; English Language at CXC or GCE ‘O’Level; training in the use of a variety of software applications and four (4) to five (5) years’ general office experience plus the appropriate Office Professional Training Course at the Management Institute for National Development.  

Special Conditions associated with the job  

• May be required to work outside of usual working hours  

Applications accompanied by Résumés should be submitted no later than Friday, 23rd October, 2020 to: 

Director, Human Resource Development & Management 
Institute of Jamaica 
10 -16 East Street 
Kingston.

Email: personnel@instituteofjamaica.org.jm 

FAX # 922-1147 

Please note that only short listed applicants will be contacted. 

Senior Customer Service Officer (Kingston) - National Land Agency

 Job Description: 

Applications are invited from suitably qualified candidates to fill the vacant post of Senior Customer Service Officer within the Business Services Division, National Land Agency.

Job Purpose: Provides customer service support to the organization by dealing satisfactorily with customers’ queries in a timely manner and providing customers with information on the products and services of the Agency.

Key Responsibilities: Management/Administrative Responsibilities

• Supports the implementation of policies and procedures among staff
• Participates and provides expertise as a member of the customer service’s departmental team.
• Receives inquiries from and/or contacts the organization’s branch/regional offices to resolve a variety of issues.
• Ensures the provision of quality service to both internal and external customers.
• Maintains customers’ records by updating account information on License Agreements.
• Evaluates customers’ needs and makes recommendations for improvement as is necessary.
• Provides assistance to customers requesting electronic search for plans, customized data etc.
• Facilitate mapping data to customers in a physical or spatial format.
• Monitoring and assisting with the provision of sales targets related to mapping solutions.
• Provide information on mapping activities to enhance marketing and public relations efforts.
• Participates in the preparation of routine correspondence to customers.
• Addresses customers’ queries, complaints and requests in relation to the Agency’s products         and services.
• Assists with public education/outreach programmes conducted by the Agency.
• Acts as liaison between customers and other divisions/branches.
• Provides assistance in the training of junior staff.

 Required Competencies:

The post-holder will be able to demonstrate:

• Excellent interpersonal skills
• Good planning, decision making and problem-solving skills
• Initiative
• Good oral and written communication skills
• Competence in word processing and other relevant software
• Ability to work in a highly stressed environment
• Ability to handle multiple responsibilities
• Sound knowledge of the products and services of the Agency
• Sound knowledge of Land Valuation Roll, G.I.S. and Conveyancing

Minimum Required Education and Experience:

• Diploma in Business Administration/Communication or related field
• Five (5) CXC/GCE O’ Level subjects including English Language and a numeric subject
• Three (3) years related working experience
• Certificate in Paralegal Studies

Remuneration Package:

Salary Range: $1,378,381- $1,493,340 p.a.

Motor vehicle Travel Allowance: $894,924 p.a.

(If you own a Motor vehicle)

A letter of Application accompanied by a Résumé should be submitted no later than October 23, 2020, to jobapplications@nla.gov.jm for the attention of:

The Director, Human Resource Management & Development

National Land Agency

8 Ardenne Road

Kingston 10

We appreciate all responses but only shortlisted applicants will be contacted.

Jerk Man, Chef Wanted! (Ocho Rios) - Suki Jerk

Armed & Unarmed Security Contractors (St. Catherine) - Guardsman Group

 Description

The Guardsman Group Ltd is seeking to find dynamic, energetic, reliable, professional and conscientious applicants to join our vibrant security team as armed and unarmed Security Officers.

The Guardsman Group Ltd, with companies providing leading security solutions in Jamaica and the Caribbean, invites interested persons in  Portmore and Spanish Town  to submit applications for the following:

 Armed Security Contractors

Requirements:

• A valid Firearm User's (Employee's) Certificate
• Competence in the use of pistols and shotguns would be an asset
• Previous security experience with a reputable firm would be an asset
• NCTVET certification would be an asset
• Customer Service Oriented
• Must be able to work flexible hours, on weekends and public holidays
• Excellent interpersonal skills
• High personal standards of honesty and integrity
• Minimum of 3 CXC/CSEC subjects including English
• Clean Police Record
• Must be medically fit

Unarmed Security Contractors

Requirements:

• Customer Service Oriented
• Must be able to work flexible hours, on weekends and public holidays
• Excellent interpersonal skills
• High personal standards of honesty and integrity
• Minimum of 3 CXC/CSEC subjects including English
• Clean Police Record
• Must be medically fit

Kindly submit application by Friday, October 23, 2020 to: jobs@guardsmangroup.com

We thank all respondents for their interest, however, only shortlisted candidates will be contacted.

Administrative Assistant (Montego Bay) - Guardsman Group

 Description

Providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication.

Administrative Assistant - Montego Bay

 

E-Commerce Manager (Kingston) - Active Home Centre

E-COMMERCE MANAGER 

Are you passionate about managing websites? Do you love sales?  Are you results driven & a team player? If that’s a yes, then this job is for you. 

We are currently seeking a self-motivating candidate to fill the position of E-Commerce Manager. The successful candidate will develop and implement the company’s web-based strategy to promote the brand, attract visitors and potential leads, and generate internet sales.  The successful candidate will be responsible for developing and maintaining our E-Commerce website. 

• Main Responsibilities 
• Responsible for determining the format and features of the website in order to maximize clarity and ease of navigation for customers
• Liaise with web designers to alter the website where needed
• Lead the roll out of e-commerce platform working closely with web designers & internal stakeholders
• Oversee and manage the ecommerce department hiring, supervising and training where necessary
• Develop and implement ecommerce strategy in order to improve website performance and e-sales
• Examine sales-related metrics to inform restock & sales
• Collaborates with web design company and marketing team to monitor and improve search engine optimization (SEO) results for the company’s website
• Reviewing of security checkout pages and procedures
• Manage budget and plan for e-marketing expenditures
• Ensuring website copy and content is current and up-do date working closely with Marketing team
• Work with IT Department to evaluate website architecture and navigation to ensure a consistent high-quality customer user experience
• Work closely with the Marketing Manager on strategic development and implementation of the Active’s online and digital presence to provide a consistent and compelling message.
• Research and development – keeping abreast of new developments in the e-marketing world
• Manage and build effective relationships with team members and external suppliers

 Degree or Equivalent Experience 

• Bachelor’s Degree in Information Technology/Business Management or Marketing Communications
• 3- 5 years’ work experience as E-Commerce Manager role or similar position

Required Skills/Abilities 

• Strong attention to detail with an analytical mind and outstanding problem solving skills
• Strong technical and communication skills
• Strong leadership skills & ability to work unsupervised
• Excellent organizational skills and attention to detail
• Excellent time management skills and ability to meet deadlines
• Excellent content creation skills
• Great understanding of Search Engine Optimization (SEO) & Pay Per Click(PPC)
• Proficient with HTML, HTML 5, CSS Design, Cross browser and cross platform compatibility, Python, PHP & Java Script
• Proficient knowledge of Adobe Suite, Content Management Systems & W3C Web Standards
• Proficient with Microsoft Office Suite or similar software

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Work outside normal working hours (irregular working hours and be on call)
• May be required to lift IT related equipment
• Working at remote location via use of VPN

If interested please submit cover letter and resume by October 30, 2020 to: careers@activetradersltd.com.

We look forward to growing with you. We thank all applicants for their interest, however, only shortlisted applicants will be contacted.

Restaurant Jobs at Reggae Kitchen & Lounge (Ocho Rios, St. Ann)

 

Email: reggaekitchenjam@gmail.com

Work from Home Opportunity! Hinduja Global Solutions (TeamHGS)

 Chat and Phone Support (Work from Home) at Hinduja Global Solutions!

Minimum Requirements:

• 5 CSEC inclusive of English.
• Must be living in Kingston, Portmore or Spanish Town.
• Must have a desktop, laptop or tablet.
• Must have reliable internet.

Email resumes to javier.henry@teamhgs.com

Supermarket Jobs: Grocery Checkers, etc (May Pen, Clarendon)

 

Pharmacy Jobs: Cashiers, etc (Clarendon) - J-WYN Pharmacy

Email: jwynpharmacy@gmail.com

Watchman (St. Ann) - Jamaica National Heritage Trust

The Jamaica National Heritage Trust (JNHT), a statutory agency of the Ministry of Culture, Gender, Entertainment and Sport, seeks to fill the vacancy of Watchman, LMO/TS 2. 

Salary: $9,860.00 - $11,156.00 per week in addition to any applicable allowances assigned to its offices located in Seville, St. Ann. 

Job Summary

The Watchman has responsibility for the protection of property, staff and visitors of the site and overall responsibility for the creating a safe environment for all users of the property.

Key Responsibilities and Competencies:

• Maintain a safe environment for all users of the property
• Ensure that all exits and entrances are opened and closed at the required time and or as directed
• Provide assistance and directions to all visitors/customers to the facility
• Patrol the facility at regular intervals in accordance with proper security policies and procedures
• Control traffic coming on to and exiting the property by giving directions for parking and exiting
• Make periodic patrol of designated area of watch
• Prevent losses and damage by reporting irregularities, speaking to violators about policy and removing trespassers
• Prepare reports of any security breaches or incidents that might have occurred during the assigned shift as required using information from incident logs, observation and witness statements
• Record license numbers and make, time in and time out of all vehicles entering and leaving the property
• Ensure that no loitering takes place and that visitors are in designated areas only
• Conducts handing over procedures to the incoming Watchman before leaving the shift

Attributes

1. Excellent written and oral communication skills
2. High level of initiative, professionalism, good work ethics
3. Ability to work under pressure and handle challenging situations
4. Superior organizational, customer service, hu!an relations and interpersonal skills
5. Must be an effective team player
6. Good conflict resolution skills

Qualifications and Experience:

• High school education to CXC level
• Must be certified by the Private Security Regulation Authority (PSRA)
• Ability to use computer software applications such as MS Word
• Two (2) years experience in a similar position

Application along résumé should be sent no later than Friday, October 16, 2020 to:

"Watchman" 

C/o The Jamaica National Heritage Trust

79 Duke Street, 

Kingston.

Email: hr@jnht.com

The JNHT appreciates all applicants interest in the post however, only shortlisted applicants will be contacted. 

Technical Service Representative (Kingston) - Advantage Communications

CAREER SUMMARY

A Technical Service Representative assists existing FLOW subscribers by helping them troubleshoot and resolve technical issues with their products and services within a contact center environment. We provide paid training and consistent coaching once you've reached production to make you successful. We are always looking for tomorrow's leaders and will give you the tools and support you need to get there.

 

HOW TO MAKE A DIFFERENCE

• Go the extra mile to delight our customers!
• The ability to meet and exceed set goals.
• Build sustainable relationships of trust through open and interactive communication.
• Accurately document and update records in required systems.
• Provide prompt resolutions to customer inquiries by providing appropriate and accurate information.
• Answer incoming calls from customers concerning technical support issues and inquiries in a professional, polite, and courteous manner.
• Field billing inquiries from customers while assisting in activating new service provisions, providing plan upgrade information, and cross-selling when applicable.

 

BENEFITS

• Paid time off
• FLOW service discounts
• Medical, dental and vision
• Performance pay incentives
• Career growth opportunities

 

QUALIFICATIONS

• Applicants must be 18 years of age or older.
• Requires 5 subjects of CSEC exam certification, diploma or equivalent.
• 24-hour availability with the ability to work full-time hours.
• Excellent communication and presentation skills.
• Prior customer service or call center experience is preferred.

 

COMPENSATION

• $309.00 per hour (Training and probationary period)
• $370.00 per hour (Post probationary period) 

APPLY ONLINE

General Manager (Kingston) - Jamaica Urban Transit Company (JUTC)

The Jamaica Urban Transit Company Limited seeks to recruit a General Manager - Depot Operations. 

Minimum Qualifications and Experience:

• BSc. Degree in Industrial Engineering, Operations Management or equivalent qualifications
• Ten (10) years experience as a manager in operations management of which at least five (5) years in charge of a business unit or a major cost centre

Core Functions:

 The General Manager is responsible for delivering a safe, clean, courteous and reliable public transport service that meets the requirements of commuters along assigned routes, and maintaining optimal levels of operational efficiency, productivity and cost effectiveness in the utilization of all resources allocated to the depot.

The successful candidate should also possess:

• Sound knowledge of the road network of the Kingston Metropolitan Transport
• Knowledge of logistics and scheduling
• Sound knowledge of fleet management and maintenance
• Ability to use data to establish and analyze trends
• Demonstrated ability to work independently and handle multiple priorities and deadlines simultaneously in a fast paced and highly complex work environment
• Proficiency in the use of Microsoft Office Suite 
• Strong leadership and motivating skills
• Excellent analytical and problem solving skills
• Excellent communication and time management skills
• Well developed human relations and negotiating skills

Applications with detailed résumés should be sent by October 12, 2020 to:

"Recruitment"

Jamaica Urban Transit Company Limited

Michael Manley Drive,

P.O. Box 575,

Twickenham Park, Spanish Town

Email: recruitment@jutc.com.jm 

Note: While we thank all applicants for their interest, only shortlisted candidates will be contacted.

Team Leader (Kingston) - Advantage Communications

 

THE ADVANTAGE

When you're an employee of Advantage Communications, you're home. Located at the Towers in New Kingston, we are looking for strong community leaders who embody our 4 core values. If you are a positive person, honest, humble and fun to work with, we'd very much like you to become a member of our team! 

 

CAREER SUMMARY

Team Leads provide world class leadership for front line call center employees and are responsible for developing them to their maximum potential.  A Team Lead supervises and coordinates the day to day operations for their squads to ensure business needs are met and goals have been achieved.  They accomplish this by providing routine coaching, leading by example and creating a friendly work environment.

 

HOW TO MAKE A DIFFERENCE

• Go the extra mile to delight our employees!
• Provide outstanding structured coaching and development to your collective team
• Lead by example by demonstrating adherence to, and support of company policies and procedures
• Work with the leadership team to effectively direct change within a growth orientated environment
• Influence hiring decisions by participating in the candidate selection process
• Achieve business goals through planning, monitoring and continuous analysis of your teams’ performance

BENEFITS

• Paid time off
• Medical, dental and vision
• Performance pay incentives
• Career growth opportunities
• Leadership training and certification

QUALIFICATIONS 

• Applicants must be 18 years of age or older
• Excellent communication and presentation skills
• 24-hour availability with the ability to work full-time hours
• Must have strong organizational and multi-tasking abilities
• Strong computer literacy with proficiency with Microsoft Office (Excel, Word, and PowerPoint)
• Bachelors' degree or equivalent combination of experience and education
• Previous work experience within a supervisory role in a contact center or BPO related environment is strongly preferred 

 

COMPENSATION

• Over $600.00 Jamaican Currency per hour 

APPLY ONLINE

Teachers (St. Catherine) - St. Mary's College

 St. Mary's College requires the following Teachers for October 2020:

• One (1) Teacher of Technical Drawing (AutoCAD) and Mathematics to CSEC level (3 months)
• One (1) Teacher of Principles of Accounts to CSEC level and Accounting to CAPE level (3 months)
• One (1) Teacher of Physics and Mathematics (clear vacancy)

Please submit application to:

The Chairman

C/o The Principal

St. Mary's College

Above Rocks P.O.,

St. Catherine.

Email: stmaryscollege51@yahoo.com

Please note that previous applicants do not need to reapply. 

Production Supervisor (Kingston) - Mother's

The successful candidate should be an innovative, performance driven individual who displays effective team building and leadership skills.

Main Responsibilities:

• To verify control balances for kitchen, pre-portion, patty and ice cream departments
• To check weights of patties in production
• Ensure that all trolleys have the correct quantities of patties before transfer to the warehouse
• Working along with the Production Manager, interprets company policies to workers and enforce safety regulations
• Oversee production activities in assigned areas
• Train staff in assigned area(s) in use of equipment and production processes
• Deputize for Production Manager where appropriate
• Recommend measures to improve production methods, equipment performance and quality of product
• Enforce the use of all Standard Operating Procedures (SOPS) and safety regulation

Key Knowledge, Skills and Abilities:

• Sound knowledge of production operations
• Excellent problem-solving skills
• Ability to motivate team members and get results in a fast paced environment
• Excellent interpersonal and communication skills
• Working knowledge of Microsoft Office Suite 
• Willingness to work on weekends, public holidays and late shifts

Educational Qualifications:

• Certificate/diploma in Supervisory Management
• A minimum of two (2) years experience as a supervisor in a production or warehousing environment

Interested persons are being asked to submit application letter accompanied by a résumé no later than October 9, 2020 to:

hrd@mothersjm.com. 

Assistant Registrar (St. Ann) - Brown's Town Community College

The Board of Management and the Administration of the Brown's Town Community College are seeking candidates for the stated job position below:

Assistant Registrar

Qualifications and Experience:

Minimum Qualifications:

• Bachelor's of Science degree/Bachelor's of Business Administration degree
• Minimum experience: One (1) year related work experience

Applications should include a letter of application, along with a résumé and at least two (2) written character references for immediate review. Please send to the following address(es):

We facilitate receipt of applications via email address:

hr@btcc.edu.jm

Please address communication to:

The Chairman

C/o The Principal

Brown's Town Community College

1 Huntley Road,

Brown's Town P.O. Box 556,

St. Ann

Deadline: Sunday, October 11, 2020.

We thank all applicants for their interest in serving this institution, however, we limit further communication to shortlisted applicants.

Manager Quality Assurance (Kingston) - Scotia Investments Jamaica Ltd.

Scotia Investments Jamaica Limited (SIJL), a member of the Scotia Group and leader in the provision of wealth management and asset management services, is seeking to identify a Manager Quality Assurance, Asset Management Unit and Capital Markets to join its Quality Assurance team. The incumbent will work with other members of the Quality Assurance Team to ensure business activities are compliant with governing regulations, policies and procedures. The incumbent will also support the continuous review and strengthening of the quality assurance programme.

Major Accountabilities:

• Contribute to Risk Identification on Non-Financial Risks by supporting Risk Owners in pro actively identifying risk issues and controls effectiveness. Provide general risk knowledge to support the self-assessment processes
• Maintain working knowledge of applicable legislation within the Caribbean region that impacts SIJL and its Advisory Model
• Assist with the design and execution of the QA Monitoring Plan in relation to Asset Management and Capital Markets Units and escalate findings
• Analyse identified gaps and recommend solutions
• Contribute to the management of action items to ensure closure within agreed timelines
• Support the development and implementation of policies and procedures to address identified weaknesses

Knowledge and Skills:

• Excellent understanding of compliance and testing best practices
• Excellent knowledge of the key products offered in the local investment sector
• Excellent written and spoken communication abilities
• Strong understanding of the global and local country regulatory landscape
• Proficiency with Microsoft Suite Office applications
• Efficient, well organized and sound judgement

Qualifications and Experience:

• Undergraduate degree in Business Administration, Finance or a related discipline
• Minimum of two (2) years experience in a similar position

Please send your résumé no later than October 8, 2020 to:  Jamaica.careers1@scotiabank.com 

Kindly put the job title in the subject line of email when applying. We thank all applicants, however, only those being considered will be contacted.

Land Surveyors (Kingston) - Jamaica Defence Force (JDF)

 The Jamaica Defence Force (JDF) invites suitably qualified persons to enlist in the JDF Professional Entry Enlisted Ranks to fill the following position:

Land Surveyors at 1 Engineer Regiment (Jamaica Defence Force)

Candidates must fulfill the following requirements:

Nationality: Be a citizen of the Commonwealth

Minimum Professional and Educational Requirements:

• Bachelor's degree in Land Surveying or equivalent from an accredited university
• At least five (5) years field experience that can be verified by references
• Knowledge of Geographic Information Systems (GIS) and Computer Aided Design and Drafting (CADD)
• knowledge and experience in the use of industry wide preferred drafting and presentation software would be an asset

Key Competencies:

• Expert research, analytical, report writing and presentation skills
• Excellent oral communication skills
• Proficiency in Global Navigational Satellite System (GNSS) surveys, traditional survey methods and CADD software
• Proficiency in the use of Microsoft Office Suite applications especially Word and Excel
• Ability to solve survey problems in the field with the application of surveying principles and knowledge 
• Knowledge of the Land Surveyors Act and the Land Surveyors Regulations
• Knowledge of the Land Surveyor's code of ethics in Jamaica

In addition to the academic qualifications, candidates must be able to pass the assessment requirements for enlistment in the JDF.

Key Responsibilities:

• Plan, organise and conduct surveying works as coordinated by the Engineer or Architect
• Liaise with engineering, planning and architectural personnel, as well as project managers
• Conduct relevant research and prepare reports
• Solve surveying problems in the field

Application letters and résumés are to be submitted via email to:

so1j1.pa@jdf.mil.jm on or before Sunday, 18 October 2020 and be addressed to:

SO1 J1 (Person and Admin)

Headquarters

Jamaica Defence Force

Up Park Camp

Kingston 5.

For further clarification, applicants may call (876) 926-8121-9 Ext. 2093 or (876) 833-7481.