REV-TECHNICAL SERVICES · KINGSTON, KINGSTON
Main Purpose of Job:Duties and responsibilities may include:
- Performs troubleshooting, repair, and preventative maintenance on commercial foodservice equipment including, but not limited to those used for refrigeration, cooking and beverage, etc.
- Interacts positively with internal and external customers, builds relationships, meets and exceeds customer requirements.
- Builds strong customer relationships and an understanding of new and existing customer needs/expectations.
- Promotes CPJ products and maintenance programs.
- Attends appropriate job-related technical training sessions.
- Obtains additional licenses and certifications as appropriate.
- Provide necessary equipment usage and handling procedure to customers at least twice yearly
- Effectively completes all other activities as delegated by the supervising authorities.
- Experience in handling technical parts and equipment.
- Demonstrates effective troubleshooting and problem-solving skills.
- Effectively manages time and resources to control costs, enhance efficiencies, and meet commitments.
- Should be competitive, energetic, possess excellent work ethic, outstanding communication skills and an outgoing personality.
- Ability to understand and practice principles of good customer service.
- Results oriented individual with excellent planning and organizing skills.
- Should be detailed oriented, reliable and able to handle stressful situations.
- Ability to carry out varied levels of manual handling operations.
- Ability to work with little or no supervision.
- Flexible and willing to work hours and days based on the demands of the job (e.g. early mornings, evenings, and weekend days).
- Willingness and ability to be involved with the emergency/on-call situations to include nights, weekends and holidays.
- Flexible to travel for work
- Ability to work within Company Policies.
- Tertiary level qualification with the relevant technical training, licenses, and/or certifications.
- Commercial refrigeration, Electrical certification and commercial cooking equipment repair experience would be an asset.
- A minimum of 4-year service industry experience – refrigeration, electrical, appliance repair and kitchen equipment.
- Valid driver’s license