Customer Service Agents - Online Job Fair (Portmore, Ocho Rios & Montego Bay) - Datamint Group of Companies

Secretary 2 (Kingston) - Ministry of Agriculture & Fisheries

 Job Purpose   

Under the supervision of the Manager, Human Resource and Administration, the Secretary 2 (OPS/SS 2) is responsible for providing secretarial services to ensure the effective and efficient operations of the Human Resource and Administration Office.  

 Key Responsibilities  

• Types letters, memoranda and reports from draft notes;  
• Transcribes and reproduces Minutes  meetings and conferences; 
• Composes and types routine correspondence;  
• Receives and takes telephone messages and screens calls intended for officers;  
• Schedules appointments and arranges meetings;  
• Directs and screens visitors;  
• Maintains a Filing System;  
• Gathers information and compiles reports;  
• Assists with the issuance of receipts, collects revenues and pay out salaries; 
• Monitors the Office Attendant;  
• Provides training to work experience students;  
• Performs any other related duties which may be assigned from time to time. 

 Required Knowledge, Skills and Competencies  

Core:  

• Good oral and written communication skills  
• Time management skills  
• Strong customer relations skills  
• Good problem solving and conflict management skills 
• Good interpersonal skills 

 Technical: 

• Excellent secretarial skills 
• Proficiency in keyboarding skills 
• Proficiency in the relevant software applications 
• Knowledge of the operations of Government/Ministry’s policies and procedures  

 Required Qualification and Experience  

• CXC or GCE ‘O’ Level English Language or equivalent with proficiency in typewriting at a speed of 40-45 words per minute; successful completion of the prescribed Office Professional Training Course at the Management Institute for National Development (MIND); 

OR  

• CXC or GCE ‘O’ Level English Language with proficiency in typewriting at a speed of 40-45 words per minute and training in word processing and spreadsheet applications.  
• Graduated from an accredited Secretarial School with at least three (3) years’ experience in the field.   
• At this level, Shorthand at a speed of 80-100 words per minute would be an asset. 

Special Conditions Associated with the Job   

• Pressured working conditions with numerous critical deadlines  
• Long hours of work including weekends and public holidays 

Applications accompanied by résumés should be submitted no later than Wednesday, 4th November, 2020 to:  

Senior Director 
Human Resource Management and Development Division 
Ministry of Industry, Commerce, Agriculture and Fisheries 
Hope Gardens 
Kingston 6  
Email: hrm@micaf.gov.jm 

Assistant Human Resource Officer (Kingston) - Ministry of Agriculture and Fisheries

Job Purpose                                                                                                                         

  Under the direct supervision of the Senior Human Resource Officer (GMG/SEG 1), the Assistant Human Resource Officer 1 (GMG/AM 2) is responsible for administering staff benefits in keeping with the Staff Orders and the Public Service Regulations. 

Key Responsibilities  

 Technical/Professional 

•  Processes applications for new employees on the Sagicor Health Plan and ensures that Deduction Authorization Forms are completed for submission to Sagicor of Jamaica Office;   
• Liaises with Sagicor of Jamaica Office to address queries from employees concerning their Health Plan;  
• Distributes Sagicor of Jamaica Health Cards and ensures correctiveness;
• Maintains a Register for the issuance of Sagicor of Jamaica Health Cards;  
• Arranges medical examination for new appointed members of staff.  Liaises with the Ministry of Health and Wellness for enquiry concerning members of staff medical examination; 
• Checks and verifies supporting documents for authenticity; 
• Advises the Salaries Units to make salary deductions; 
• Computes and makes recommendations for the payment of Increments and Seniority Allowances to the Finance and Accounts Division;  
• Advises members of staff of their eligibility/non-eligibility of increment/seniority allowances; 
• Makes recommendations for the payment of increment to officers who attain additional qualification;  
• Submits additional qualification attained by officers to the Office of the Services Commissions for their records and the Finance and Accounts Division for the payment of increment; 
• Performs any other related duties assigned by Senior Human Resource Officer.

  Required Knowledge, Skills and Competencies  

Core  

• Good written communication skills 
• Good oral communication skills  
• Good interpersonal skills  
• Good customer and quality focus skills 
• Good use of initiative  
• Integrity   
• Teamwork and co-operation   
• Compliance 

 Technical 

• Sound knowledge of Benefits Administration  
•  Knowledge of Government/Ministry’s policies and procedures 
•  Knowledge of HR procedures and processes  
• Proficient in the relevant computer applications.      

Minimum Required Qualification and Experience  

• Diploma/Certificate in Public Administration, Human Resource Management, Management Studies or Business Administration with at least three (3) years work related experience. 

Special Conditions Associated with the Job  

• Typical working environment
• Travels in Volatile Area 
• Irregular working hours as required 

Applications accompanied by résumés should be submitted no later than Wednesday, 4th November, 2020 to:  

Senior Director
 Human Resource Management and Development Division 
Ministry of Industry, Commerce, Agriculture and Fisheries 
Hope Gardens Kingston 6  
Email: hrm@micaf.gov.jm   

Please note that only shortlisted applicants will be contacted. 

Records Clerk (Kingston) - Ministry of Agriculture & Fisheries

Vacant post of Records Clerk (PIDG/RIM 1) available in the Documentation, Information and Access Services Unit, Ministry of Agriculture and Fisheries, salary range $630,388 - $749,334 per annum and any allowance(s) attached to the post. 

 Job Purpose

 

Under the direct supervision of the Records Manager (PIDG/RIM 5), the Records Clerk (PIDG/RIM 1) provides operational support within the Registry.  

Key Responsibilities   

Management/Administrative    

• Creates new files; 
• Encloses relevant correspondences/documents on appropriate file;  Retrieves and issues requested files;  
• Restocks files on shelves;   
• Maintains accurate Charge-out System and follows up on files charged out to officers;   
• Charges-out all returned files;  
• Assists with the Ministry’s Special/Annual Inventory of Records;  Performs other duties as assigned. 

 Required Knowledge, Skills and Competencies: 

Core   

• Good oral and written communication skills  
• Good interpersonal skills  
• Good customer and quality focus skills 
•  Good teamwork and co-operation 

 Technical    

• Knowledge of Records Management  
• Knowledge of Office Procedures     
• Knowledge of the operations of Government  
• Knowledge of relevant legislation (e.g. ATI, Archives & copyright Acts).     Knowledge of Computer Applications e.g. Micro Soft Office Suite and  other relevant software.   

Minimum Required Qualification and Experience  

• Graduated from a Secondary Institution with four (4) CXC or GCE ‘O’ Level subjects including English Language and a numeric subject plus on-the-job training in Records and Information Management.  

Applications accompanied by résumés should be submitted no later than Monday, 2nd November, 2020 to:  

Senior Director                                  

Human Resource Management and Development Division                            Ministry of Industry, Commerce, Agriculture and Fisheries                              Hope Gardens                                   

Kingston 6   

 Email: hrm@micaf.gov.jm 

Please note that only shortlisted applicants will be contacted.

Call Center Sales Agents (Montego Bay, Jamaica) - Global Outsourcing Solutions Limited

Dynamic and mature experienced Call Center Sales Agents needed for immediate placement in Montego Bay. 

Shift: 8 am to 5 pm, Monday to Friday.

High base rate plus unlimited bonus structure

Qualifications:

•  Candidates must have at least four (4) years of telephone sales experience in a call center environment 
• Able to speak English properly

Interested persons can send their résumés to: hr@gosolutionsja.com

Team Leaders, etc. (Port Antonio, Portland, Jamaica) - Service Station

Service station in Port Antonio seeks to identity suitably qualified individuals to fill the following positions:

1. Assistant Manager
2. Team Leaders

Assistant Manager

Reporting to the Managing Director, the incumbent will be responsible for all aspects of the day-to-day management of the service station, including overseeing the activities of all categories of employees.

Candidates for this position should preferably have:

• First degree in management or equivalent training and/or experience
• Strong organizational and leadership skills
• Exceptional ethical standards

Team Leaders

The team leaders will be required to coordinate and supervise activities in out-retail operations. The ideal candidates should:

• Possess good leadership, customer service and team-building skills
• Possess good planning and organizational skills and should be able to operate in a challenging environment
• Be able to demonstrate the highest level of integrity
• Be able to work on rotating shifts

Qualified applicants should send their applications with résumés to: quaSityserve2030@gmail.com no later than Friday, November 6, 2020.

Customer Service Advisors (Kingston) - Concentrix

Description

Ability to work any 24-hour shift, on any day of the week, and is able to deliver quality customer service in a Technical environment, while providing the ultimate satisfaction to our customers.

CUSTOMER SERVICE ADVISOR

Are you able to work any 24-hour shift, on any day of the week, and able to deliver quality customer service in a sales environment, while providing the ultimate satisfaction to our customers? Then, we want YOU!!

Responsibilities include:

• Managing large amounts of incoming calls
• Identifying and assessing customers’ needs to achieve satisfaction
• Building sustainable relationships and trust with customer accounts through open and interactive communication
• Providing accurate, valid and complete information by using the right methods/tools
• Handling customer complaints, provide appropriate solutions and alternatives
• Following-up to ensure resolution
• Keeping records of customer interactions
• Following communication procedures, guidelines and policies
• Participating in all refreshers, reviews or courses for policies, procedures, system and method updates and regulations as required

The candidate MUST:

•  Be able to work in any cultural environment
•  Possess excellent communication and organizational skills
•  Be reliable and honest
•  Be energy driven
•  Be Self-motivated
•  Demonstrate initiative and the ability to work independently within a diverse team environment
•  Possess a high level of integrity
•  Be flexible to work on any 24-hour shift assigned
•  Possess an excellent command of the English Language
•  Possess Technical experience
•  Have a minimum of one (1) year call centre experience

 Qualifications & Experience:

• A minimum of four (4) CXC passes, inclusive of English Language
• Ability to type a minimum of thirty-five (35) words per minute
• Possess strong verbal and written command of the English Language
• Minimum of one year (1) of experience in the BPO industry
• Must have technical experience.

All CNX team members benefit from:

• Competitive salary
• 100% Health and Life Insurance Premium
• Transportation service (conditions apply)
• Marriage & paternity leave
• Weekly lunch subsidy
• Chill room with modern games & lounge area to relax
• Free onsite Wi-Fi - all day, everyday
• CNX onsite nurse
• Paid referral program
• Career development & growth opportunities
• Employee engagement activities: Competitions, tournaments, special theme days, staff & birthday parties
• Wide list of reward and recognition programs

Email applications to: jm.talent@concentrix.com

Sales Manager (Kingston) - Guardsman Group Limited

Guardsman Group Limited, the leading security solutions provider in Jamaica and the Caribbean, requires suitably qualified candidates for the position of: Sales Manager.

Candidates should be goal oriented individuals with a proven track record of strategically building sales and developing new business opportunities for the Group.

Responsibilities:

• Achieve sales growth and sales targets by successfully leading a high performing Sales team
• Design and implement a strategic sales plan for each product/service category which expands the client base and profitability
• Build and promote sustainable business relationship through the thorough understanding of the client's needs and requirements
• Manage, monitor and report sales performance of each product category
• Implement processes and procedures to ensure the efficient and effective running of the sales department
• Utilize a CRM software to monitor sales performance and prepare sales reports while forecasting sales based on intended targets
• Identify emerging needs in the marketplace to capitalize on sales opportunities
• Identify changes or trends in the current business environment and respond in ways to profitability adapt
• Work in conjunction with the Marketing Department to develop promotions and marketing communication tactics to the intended target market to increase awareness and sales
• Implement training to develop and enhance sales skills and product/service related knowledge of the Sales team

Required Qualifications and Experience:

• Minimum of three (3) years experience in a sales management position
• Minimum of a Bachelor's degree in Business Management, Marketing or sales
• Have natural passion and disposition for sales
• Must be the holder of a valid driver's license and a reliable motor vehicle
• Experience in Sales negotiations
• Excellent customer service skills
• Excellent written and oral communication skills
• Self motivated and possess good leadership ability

Kindly submit applications to: guardsmansales@gmail.com

Deadline: October 30, 2020.

We thank all respondents for their interest, however only shortlisted applicants will be contacted.

Station Attendant/Handy Man (Kingston) - National Irrigation Commission Limited

 Job Summary

Under the direct supervision of the Manager - Administration and Office Services, the Station Attendant/Handy Man provides support for the general daily operational activities and aesthetic maintenance of the compound and exterior environment at the Head Office of the NIC.

Key Responsibilities include:

• Maintain the general aesthetics and sanitation of the compound
• Operate Weed Wacker/lawn mower or any other device that may be required to perform duties
• Wash motor vehicles operated by the Commission and designated officers
• Care for trees and plants on the compound
• Undertake minor maintenance functions to preserve the integrity of the exterior of buildings
• Assist with operational activities at the location 
• Transfer items delivered to the designated storage and retrieve items requested from storage

Minimum Requirements:

• Attainment of grade 9 level of education
• Ability to read fluently, write legibly and speak clearly
• Possession of a driver's license would be an asset
• Minimum of three (3) years working experience 
• Positive attitude and aptitude for learning

How to apply:

Submit applications no layer than October 23, 2020 to:

The Manager, Human Resources and Industrial Relations

National Irrigation Commission Ltd.

P.O. Box 631,

Kingston 6.

Teachers (St. Mary) - St. Mary High School

St. Mary High School invites applications from suitably qualified persons too fill the following vacancies:

• Mathematics up to CAPE level
• English/Communication Studies
• History - 8 months

Please apply to:

Chairman

C/o The Principal

Highgate P.O. 

St. Mary

Telephone: (876) 992-2311/(876) 992-2414

Fax: (876) 992-9164

Email: stmaryhighschool@cwjamaica.com

Customer Service Representative (Kingston/St. Andrew)

Supplier of industrial and retail equipment and accessories seeks to identify a Customer Service professional to join a compact and results oriented team.

Candidate Profile:

Role and Core Function (Summary)

The Customer Service Representative is responsible for providing product and service information to all clients via the telephone and by face-to-face contact; resolving product and service problems to the clients/customers' satisfaction, by clarifying the complaint, determining the cause of the problem, selecting and explaining the best solution to solve and expedite the corrections/adjustments.

The incumbent is the face of the organization and is expected to present a professional and positive image of the Company to all its clients.

Job Specifications:

Education and Certification:

• Five (5) CXCs inclusive of Mathematics and English Language
• Diploma in Business Administration; any other people oriented skills

Knowledge and Experience:

• Minimum of two (2) years customer service experience
• Previous sales, marketing or procurement experience would be an asset
• Previous accounting software (ACCPAC or QuickBooks) knowledge would be an asset

Personal Attributes/Skills

• Sound oral and written communication skills
• Outstanding interpersonal and relationship building skills
• Time management and problem solving skills

Required Skills / Competencies

• Must be willing to work odd hours including weekends and after 5:00 pm daily
• Ability to work in a fast paced environment
• Excellent interpersonal, analytical and communication skills with the ability to work with team members at various levels
• Professional attitude, enthusiastic, energetic and confident

The best suited candidate will be of a professional character, dynamic, enthusiastic and results oriented.

Applicants are requested to submit their résumés by Friday, October 23, 2020 via email to: 568jobs@gmail.com.

Delivery Riders (Kingston) - Chicken & Tings

 

Chicken and Tings is looking to expand our delivery fleet with experienced delivery riders.

If you own a motorcycle and live in Kingston/St. Andrew, we could be looking for you.

• Must have at least one (1) year experience in food delivery
• Should have knowledge of the corporate area
• Must be customer friendly and honest

Email your résumé to us: jobsforkingston@gmail.com or drop resume off at Chicken & Tings, 27 1/2 Half Way Tree Road.

Sales Representative (Westmoreland & Hanover) - GC & Associates Ltd.

 An established distribution company invites qualified applicants for the post of: 

Sales Representative

To service existing accounts in Westmoreland and Hanover

Applicants must meet the following criteria:

• Good time management and interpersonal skills
• Own a reliable motor vehicle
• Possess good verbal and written communication skills
• Customer service and results oriented
• Dynamic, outgoing and self-motivated
• Preferably between the ages of 25 - 35 years old
• Must be a trailblazer
• Reside in Westmoreland or Hanover

Preference will be given to females who reside in these parishes.

Email résumés to: info@gcaja.com

Inventory Officer (Kingston) - National Library of Jamaica

DESCRIPTION: 

Inventory Officer (PIDG/RIM 2)

JOB PURPOSE

Under the direction of the Manager, Maintenance & Property, the incumbent receives, maintains, distributes and reports on the supplies and operations of the Stores; safeguards and effectively manage all incoming and outgoing items from the Stores. The incumbent also maintains the fixed asset inventory.

KEY RESPONSIBILITY

• Checks all goods received against orders and ensures they are in good condition returning defective and/or incorrect items where necessary
• Reconciles goods with requisition 
• Distributes supplies in accordance with established procedures 
• Updates inventory system with in-coming and out-going stock 
• Packs and organizes shelves, racks and other storage areas ensuring that items are easily identified and retrievable
• Applies appropriate coding to fixed assets
• Maintains fixed asset register and location records
• Maintains warranty register for all equipment purchased REQUIRED 

SKILLS AND COMPETENCIES

• Good oral and written communication
• Teamwork & Cooperation
• Customer and Quality Focus 
• Attention to detail

QUALIFICATIONS AND EXPERIENCE

• Five (5) CSEC subjects including English Language and a numeric subject
• Training in supplies/inventory management
• Knowledge in the use of the relevant computer applications
• One year working experience

Salary Scale: $713,294 – $847,883 p.a.

Special conditions associated with the job:

• Required to lift and move objects up to 30lbs
• Moderate physical effort required involving bending and stretching
• Stooping to inspect in confined spaces
• May be required to work outside of normal working hours to include weekend.

Interested persons may submit applications no later than October 16, 2020 by 4:00 p.m. to:

Director, HRM & Administration

National Library of Jamaica

12 East Street

Kingston 

Email: nljhrm@nlj.gov.jm

Office Administrator (Falmouth, Trelawny)

 An Office Administrator is required in Falmouth, Trelawny.

Hours: Working 6 hours a day, 5 days a week, some early starts/late finishes, working Saturday or Sunday per week.

• Good customer service skills essential
• Basic understanding of QuickBooks and Excel is desirable

Please email résumé no later than Monday, October 19, 2020 to csca.jamaica@gmail.com.

Office Manager (Kingston) - Integrity Commission

The Integrity Commission invites eligible candidates to submit applications for the following position:

Office Manager

Details of the listed position can be viewed on the Integrity Commission website at: https://integrity.gov.jm/integrity/vacancies

Applications for the listed position must be submitted by Friday, October 23, 2020:

By hand latest 3:30 pm 

By electronic delivery latest 11:59 pm

All applications will be treated with the strictest confidence.

We regret that only applicants who are shortlisted will be contacted and the successful candidate will be subjected to background checks.

Librarian, Teacher, etc (Clarendon) - Glenmuir High School

Glenmuir High School is inviting applications for the following posts:

• Librarian - clear vacancy
• System Administrator - contract
• Teacher of Visual Arts - contract

Kindly email applications by Friday, October 16, 2020 addressed to:

The Chairman
C/o The Principal
Glenmuir High School
10 Glenmuir Road,
May Pen, P.O.,
Clarendon.

Telephone: (876) 986-2538

Fax: (876) 902-2973

Email: glenmuir.high.cla@moey.gov.jm

Customer Service Representative (Kingston)

Key responsibilities and skillsets include:

• Ability to effectively interact with customers in person and on the phone by providing them with information and the assistance requested
• Ability to process transactions and reply to queries about products offered by the company

The ideal candidate should:

• Have a minimum of two (2) years experience in a similar capacity
• Be results oriented and able to work both independently and within a team environment
• Have excellent verbal and written communication skills
• Vibrant personality
• Knowledge of SAGE300 would be an asset

If you know you are this person, please send your application letter and résumé to: hrmvacancies14@gmail.com

We thank all persons who have applied but only shortlisted candidates will be contacted.

 

Sales Representative (St. James & Trelawny) - Chas E. Ramson Limited

Chas E. Ramson Limited invites applicants who are sales driven and customer oriented to join our sales team as Sales Representative - St. James and Trelawny.

Responsibilities:

• Ensuring company products are well represented in the marketplace
• Coordinating orders between our customers and the company
• Establishing customer relationships based on excellent customer service
• Continuously developing customer base to exceed sales
• Ensuring customer satisfaction
• Ensuring collections are done for all goods supplied by the company to our customers

The ideal candidate should possess:

• Five (5) CXCs inclusive of English and Mathematics
• Diploma or Bachelor's degree in Business or Sales
• Three (3) years experience in consumer sales
• High levels of integrity and professionalism
• Strong negotiating skills
• Superior organizational skills and be self-motivated
• Must own a reliable motor vehicle and reside in sales territory

Please submit applications along with detailed résumés to:

Human Resource Manager

Chas E. Ramson Limited

449 Spanish Town Road, 

Kingston 11, or email

cercareers@gmail.com.

Shift Supervisor (Kingston)

 An opportunity exists for an experienced and suitably qualified individual to fill the demanding position of Shift Supervisor within a manufacturing plant.

The key responsibilities and duties include:

• Plan production schedules
• Prepare plant, materials and labour for optimal production
• Supervise production process to ensure highest level of efficiency to meet product targets, quality and safety standards
• Troubleshoot maintenance and other problems to eliminate bottlenecks and reduce downtime
• Conduct motivational and disciplinary measures towards ensuring optimal labour productivity
• Prepare daily shift reports inclusive of production metrics
• Collaborate with interfacing departments as necessary

Qualifications and Experience:

• Associate degree or other tertiary qualifications
• Experience in production management
• Computer and report writing skills
• Interpersonal and communication skills

Applications are to be submitted to: 

Human Resource Manager

airrenewal@gmail.com