The Store Manager oversees the day-to-day operations and management of the store. He/she is responsible for ensuring goals, targets and objectives given for location are either met or surpassed and that excellent customer service is delivered.
KEY RESPONSIBILITIES- Sell products manufactured and/or distributed by PING’S Distributors Ltd to customers.
- Work closely with customers and identify their needs, create solutions, ensure a smooth sales process.
- Generate new sales leads, either through business directories, client referrals, social media.
- Attend monthly sales meetings to review prior month’s performance and becoming involved in future sales plans and follow strategies outlined.
- Visit customers and introduce the full line of products within the company’s portfolio.
- Build and maintain customer and employee relationships.
- Constantly analyze markets to assess the performance of Ping's products
- Assist with suggestions for possible new products/formulations
- Schedule staff to ensure the store is operated efficiently at all times
MAIN DUTIESCash Management:- Security of cash – Observe all points in the Company’s policy on security of cash
- Operate and maintain a change float: purchasing change from the bank, issuing change to cashiers, daily checking of cashiers’ float.
- Daily balancing sales and reconciling cash with Z-Tape.
- Writing sales receipts on a daily basis.
- Doing lodgement as often as required.
- Operate and maintain a petty cash float: for the day-to-day expenses, preparing and submitting vouchers to Accounts department for reimbursement.
Stock Management:- Ordering of goods: track movement of goods and ensuring timely replenishing of stock.
- Checking of bins on shop floor on a daily basis for stock quality
- Having a keen interest in storeroom to monitor stock levels and ensuring proper storage of goods.
- Maintaining a warehouse ordering system which efficiently records goods running low or out of stock.
- Writing and submitting to the Warehouse weekly order list of goods needed.
- Receiving and checking deliveries of goods from the warehouse and ensuring timely distribution of goods to the shop floor. (Must be on the floor within 24 hours)
- Visits to Warehouse to keep abreast of stock at least once a month.
Personnel Management:- Continuous training and supervising the support staff.
- Maintain proper staff files
- Uphold discipline and maintain decorum in the store.
- Ensure staff perform their duties in a timely and efficient manner
- Make proper documentation of all Disciplinary Procedure.
- Submit weekly payroll information to Accounts department and preparing salary for staff.
General Managerial Duties:- Daily opening and closing of store
- Ensuring security of customers, staff, goods and cash.
- Keep abreast with current trends and fashion so as to better able to serve our customers
- Attend meetings, seminars and training as required.
- Assist with Stock-taking exercises if required.
- Analyzing weekly sales and reporting top / poor performers
Other duties- Create a schedule and assist with maintaining the cleanliness of the store and facilities.
- Perform any other duties and/or responsibilities given within the legal framework as Retail Store Manager whether minor, major or incidental tasks related to this portfolio.
Email applications including resumes to: hr@pingsfabrics.com
