Customer Service Associate (Montego Bay, St. James) - Continuum Global Solutions

Customer Service Associate

Montego Bay, St James, JM, JMCJS12

Description: 

Do you have customer focused personality with strong communication skills? Are you looking for a promising career with a global organization? We are hiring customer service professionals, to handle inbound customer support inquiries via phone and email.  We have a paid training program and offer performance incentives, opportunities for growth, health benefits, and more. What are you waiting for? APPLY TODAY!

IN THIS ROLE, YOU WILL:

• Provide responses to customer inquiries based on pre-determined scripts and procedures
• Research and resolve customer problems
• Navigate through multiple computer applications with speed and accuracy
• Provide customers with information about additional products and services
• Other duties requested based on client requirements

REQUIREMENTS:

• 18+ years & HS Diploma (or equivalent)
• Customer service experience (preferred, but not required)
• Ability to operate standard office equipment (phone/computer)
• Professional positive attitude and courteous telephone etiquette
• Must be willing to commute to our office in Montego Bay

WE PROUDLY OFFER:

• Hourly Rate + Incentive Pay & Overtime Available
• Paid Training
• Casual, Fun Work Environment
• Opportunity for Advancement
• Health Insurance (medical, dental, vision) & Other Benefits*
• *Benefits based on client/project assignment

Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. 

More information can be found at www.continuumgbl.com. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. 

Individuals with disabilities in need of a reasonable accommodation to apply or compete for employment with Continuum Global Solutions or one of its subsidiaries may request such accommodation(s) by sending an e-mail to HR@Continuumgbl.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

APPLY ONLINE