Job Scope
Reporting directly to the Branch Supervisor, the incumbent is required to assist the Branch Supervisor in interviewing members and processing loan applications, as well as posting loans, bank lodgements and disbursement of cheques.
The functions of the position include but are not limited to:
- Vet applications to ensure they have been accurately completed
- Assist with the interviewing of members and processing of applications
- Provide the members with accurate and timely information and advice
- Promote the products and services of the Credit Union
- Assist with the preparation of lodgements and receipt payments
- Assist with the disbursement of cheques and statements to members
- Assist with the disbursement of ATM cards, Certificates of deposits, Land/Motor Vehicle Titles
- Assist with the posting of loans
- Assist with the recruitment of new members
- Provide other relevant member services to enhance customer service delivery
Qualifications and Experience:
- Tertiary certification in Business Administration would be an asset
- Four (4) CXC or GCE O' level passes including Mathematics and English Language
- Minimum of two (2) years experience in a similar position
- Working knowledge of word processing and spreadsheet applications
- Excellent customer service skills
- Sound communication skills, both orally and in writing
- Ability to communicate with staff at all levels and customer service oriented
- Excellent interpersonal skills with the ability to be a flexible team player
- Ability to work with minimal supervision, to multitask and cope with changing priorities
- Ability to work under pressure
- Ability to pay attention to details
- Maintain high degree of confidentiality
Interested persons are invited to submit applications to hrjobs@jtacreditunion.com or addressed to HRD and Administration Manager, 97a Church Street, Kingston, by Friday, December 4, 2020.
Subject line should include the Branch for which the application is being submitted.
Please note that only shortlisted candidates will be contacted.
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