Receptionist (Kingston, Jamaica) - University Hospital West Indies (Tony Thwaites Wing)

University Hospital of the West Indies Private Wing Tony Thwaites Wing.

Receptionist

UHWI Private Wing, Tony Thwaites Wing invites applications from suitably qualified persons to fill the full-time position of Receptionist. The Receptionist will be responsible for greeting visitors and delivering exceptional customer service assistance at the Front Desk.

Responsibilities:

• Being a customer service agent to patients, visitors, staff and members of the clinical team.
• Greeting and acknowledging patients, visitors and other clients to the Wing.
• Answering, screening and forwarding incoming calls.
• Receiving, sorting, and distributing incoming and outgoing mail;
• Coordinating transportation arrangements.
• Logging and distributing cheques.
• Maintaining office security and safety procedures, as per established protocols.

  

Required Competencies:

• Strong customer service and interpersonal skills.
• Punctuality and reliability.
• Ability to maintain confidentiality of sensitive information.
• Professional telephone etiquette.
• Multi-tasking and time management skills, with the ability to prioritize tasks.

Minimum Required Education and Experience:

• Five (5) CXC-CSEC Subjects, including English and Mathematics.
• Certified training in customer service would be preferred.
• Excellent verbal and written communication skills.

Interest candidates may submit applications by Friday, June 10, 2022 to: resumesorter2014@gmail.com

Please note that only short-listed candidates will be contacted.