IT Systems Administrator Needed (Kingston, Jamaica) - ePost Caribbean (DOS 2009 Limited)

Digital Office Solutions

Functional - Intuitive - Simple 

IT Systems Administrator

Overview:

The IT Administrator will be responsible for supporting the head of the department and the wider solutions team in his/her capacity of developing and maintaining the desktops, servers, and network systems throughout the organization. The incumbent will work with the wider team in a collaborative way to extend the skill of the multi-functional team. Limited "out of hours" work may be required from time to time and travel to other locations will be required to provide support and install IT equipment.

Key Duties and Responsibilities:

• To install and configure computer hardware, networks, operating systems, and applications (desktops and servers).
• To monitor and maintain computer systems and networks including Voice Over IP (VOIP) telephony and various site internal connections.
• To troubleshoot system and network problems and diagnose and solve hardware/software faults.
• To replace hardware and parts as required.
• To repair a fault or set up a system following diagrams and written instructions.
• To support the roll out of new computer applications.
• To respond to service incidents within the times specified in any Service Level Agreement (SLA).
• To provide telephone, e-mail, and remote support to all IT users, solving their problems and providing procedural documentation as required.

Required Education and Experience:

• BSc in Computer Science or related areas.
• A minimum of two (2) years' work experience or at least four (4) years in a similar capacity.
• Microsoft Certification (MCSE) or the equivalent certification in relevant programs.
• Advanced knowledge of Windows Server/Desktop Operating Systems.
• Managing Windows Server infrastructure.
• Managing deployment/roll outs.
• Managing large scale Citrix/2x/Terminal Server installations
• Managing server virtualization technologies like VMWare Server/ESX or Microsoft HyperV/Virtual Server.

Applications should be forwarded to: hr@dosjm.com (email)

Application deadline - August 5, 2022.

Please note only shortlisted candidates will be contacted.