Receptionist (Manchester, Jamaica) - Firearm Licensing Authority

The Firearm Licensing Authority, a statutory body in the Ministry of National Security (MNS), hereby invites applications from suitably qualified individuals to fill the following position:

RECEPTIONIST (BAND 3) - Southern Regional Office - Mandeville 

Salary range: $1,272,269 - $1,770,060 per annum 

Job Purpose:

Under the general direction of the Regional Director, the Receptionist/Telephone Operator is responsible for assisting the general public in all aspects of their interaction with the Authority as the first line of contact to assist with customer inquiries and complaints and interact with customers to provide and process information. The incumbent will also provide an effective and efficient communication system both internally and externally.

Minimum Required Education and Experience:

• At least four (4) subjects at the CXC General Proficiency/GCE O' levels including English Language and a numerical subject
• Customer service certification would be an asset
• Certificate in Telephone Operation and Ethics would be an asset

Interested persons who meet the above stated criteria are asked to submit applications no later than Monday, March 18, 2024 to:

The Manager,

Human Resource Management & Development,

Firearm Licensing Authority,

91A Old Hope Road,

Kingston 6, 

or email: hrd@fla.gov.jm

All applicants will be required to pass a security background check. Please note that only shortlisted candidates will be contacted.

Kindly visit Firearm Licensing Authority's website at www.fla.gov.jm.